Customer Service and Technical Support

Chem Service, Inc. is dedicated to quality and to our customers.

Chem Service is registered by ABS Quality Evaluations, Inc., to the internationally recognized requirements of ISO 9001 for design, development, production, distribution and servicing of organic neat and synthetic reference materials.

If you have any technical problems, comments or questions, please contact our Technical Support Department either by phone, fax or e-mail. We will do our best to help you with any information or problems that you may have.

If you have a need for a custom solution or mixture, please contact our Custom Standards Department, via phone, fax or e-mail. Please include; analytes, solvent, concentration, packaging specifications and documentation requirements.

If you require a hard copy quotation or price and availability, please contact our Quotation Department either by phone, fax or e-mail.

Material Safety Data Sheets (MSDS) are available for all of our products, and are shipped in the box with the chemicals. Additional copies, replacement copies, updated versions or MSDS in advance of an order are available but may incur a labor and processing charge. If you need replacement MSDS, updated MSDS or need MSDS in advance of an order, please contact our MSDS Department either by phone, fax or e-mail.
MSDS are now available online.

Certificates of Analysis (COA) are available on our "Standards Grade" products, and are shipped automatically with all environmental, pesticide, organic chemicals, solutions or mixtures. COAs are available for kits, but need to be requested at the time of order. "Standards Grade" products assigned a purity of tech, will not receive a COA. COAs are available on most of our "Reference Grade" product line for a fee of $10.00. COAs may be available for other product lines, please inquire for availability. If you have a question in regards to our COA policy, please contact our Technical Support Department. To request a COA, please contact our COA Department either by phone, fax or e-mail.

Chem Service, Inc
PO Box 599
West Chester, PA 19381-0599, USA

Phone: 1-610-692-3026
Fax: 1-610-692-8729

General and Customer Service- info@chemservice.com
Technical Support - tech@chemservice.com
Orders, Pricing and Availability - quote@chemservice.com
Marketing - marketing@chemserivce.com